Senior Manager, Retail Credit Underwriting
Job Purpose:
- To ensure and maintain a high-quality Retail lending book by managing the analysis and approvals of Retail & MSEs Loans within the bank’s policies and delegated authorities.
- He/she will manage and train staff within the unit and support in establishing professional underwriting structures, processes, and culture for Retail Lending Business.
Key responsibilities:
- Oversee review and approval of Retail & MSE Loans and Credits Cards Credit referred to credit by the scoring systems.
- Oversee credit risk assessment and sanctioning of non-scored Retail & MSEs Loans and Credit Cards.
- Manage the Retail underwriting team to ensure reviewed applications are within policy guidelines and delegated authority.
- Ensure Turn around Times are met as per service Level Agreements.
- Ensure robust tracking and monitoring for optimum underwriters’ productivity levels.
- Training Credit staff, Management Trainees and Frontline staff on credit appraisal and the general parameters for Retail credit products.
- Approval of facilities within delegated authority.
- Ownership of governance within the Retail underwriting unit.
- Review of processes within the unit to ensure they support the business aspirations.
- Coordinate the process of movement of applications and advising credit decisions between branches and approving authorities.
- Preparing Credit proposals that need Credit Committee approvals.
- Exercise diligence, independence, and good judgement in credit decision to ensure quality Retail Credit portfolio.
Academic Qualifications:
- Bachelor’s degree in business or a related field from a recognized Institution.
- Professional Banking or Accountancy qualifications will be an added advantage.
Work Experience and Core Competencies:
- At least 7 years relevant experience Credit unit of the Bank with at least 4 years in a supervisory capacity.
- Excellent knowledge of all Retail Banking products.
- Ability to write comprehensive reports.
- Excellent communication and interpersonal skills.
- Strong people-management skills.
- Advanced financial risk analysis skills.
- Advanced credit risk management skills.
- Excellent problem solving and decision-making skills.
- High level of people management skills.
Method of application
If you are interested and qualified, kindly submit your application via the link provided below,
https://imbank.bamboohr.com/careers/921?utm_source=Jobinkenya
Deadline 19-Apr-2026