Operations Officer
We have an excellent and exciting opportunity for Operations Officer – Forwarding. We seek to give the opportunity to a candidate who ideally holds professional qualification in clearing & forwarding. The position is based in Mombasa.
DUTIES & RESPONSIBILITIES
Customs Clearance & Other Formalities:
- Lodging of bond vouchers and making follow-ups.
- Processing documentation i.e. permits required by regulatory bodies for processing.
- Physical verification and release of shipments with all the authorities.
- Coordinating with appointed transporters on safe loading of shipments.
- Follow up on customs entries perfection/ settlement.
Shipping Operations:
- Following up with vessels ETAs and ETDs.
- Picking up shipping line invoices and making sure payments are made.
- Processing delivery orders with shipping lines.
- Making applications and Reconciling shipping line deposits.
KPA / Container Freight Station Role:
- Custom clearance of goods (verification & loading).
- Lodging files for imports and exports.
- Custom clearance of goods (verification & loading).
- Making follow ups of cargo for onward forwarding.
- Making sure pre alerts for all forwarding shipments are sent before the cargo reaches the consignee.
- After airlifting, endorsement of the entries for bond cancellation is done.
- Following up with airlines/ shipping lines in requesting for manifests for entry registration.
- Booking, loading and exiting trucks in and out of ports/CFSs.
- Processing, tallying gate passes and Logistics IDs for bulk shipments at port.
Operations & Reporting:
- Participate in meetings where need be.
- Generate weekly, monthly reports as required by the management.
PERFOMANCE INDICATORS:
- Ensuring received documents comply with the requirements for clearance of the goods.
- Ensuring shipments are cleared within the allowed timeframes as per KPI.
- Regular updates on clearance status to the Operations Supervisor and Operations Manager.
- Execute high levels of integrity while performing daily activities.
- Always ensuring self and cargo safety.
QUALIFICATIONS:
- EACFFPC or Diploma in C&F or maritime studies.
- Customs declaration.
- Conversant with all customs procedures.
- 2 years progressive experience in C&F work.
COMPETENCIES AND SKILLS:
- Team player.
- Honest.
- High integrity.
- Work with minimal supervision.
- Punctuality at work.
- Excellent communication skills.
Method of application
If you are interested and qualified, kindly submit your application via the link provided below,
Deadline September 30, 2026