Unit Coordinator, Nursing

Aga Khan University Hospital

Aga Khan University Hospital, Nairobi (AKUH, N) is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is one of the hospitals in East Africa accredited by the Joint Commission International from USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years. 

Sector
Health
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Unit Coordinator, Nursing

Responsibilities:

  • Update daily census on the computer system and ensures accurate bed allocation and billing class for the patients in the unit.
  • Manage Unit admissions, transfers and discharges, and communicates these movements to the Nurse Manager.
  • Ensure accurate filing of patients’ records such as insurance forms, diagnostic and clinical reports as per hospital policy.
  • Ensure availability of required stationery in the unit and in the nursing stations.
  • Responsible for unit stocks and prompt billing of used consumables, drugs and professional fees after unit procedures.
  • Assist the nurse manager with distribution and collection of Satisfaction Survey Questionnaires and is familiar with the Complaint handling System.
  • Maintains open communication of available beds for admission with patient services staff and duty managers.
  • Maintains physician fee for service book and ensure physicians have signed after ward rounds/procedures.
  • Responds to enquiries by visitors and staff and provides appropriate directions.
  • Alerts nurse manger about dissatisfied clients, incidences and any other unusual occurrences.
  • Ensures patient records are sent to Medical Records Department upon patient discharge.
  • Collaborates with Consulting Clinic staff to make follow up appointments for discharged patients
  • Handles incoming calls and directs them to the appropriate persons.
  • Works closely with security officer of the unit to control visitors.

Requirements:

  • Minimum O ’level Certificate.
  • Heart saver certification.
  • Certificate/Diploma in Computer Operations or
  • Certificate/experience in Front Office Management. 

Method of application

If you are interested and qualified, kindly submit your application via the link provided below,

https://aku.taleo.net/careersection/ex/jobdetail.ftl?job=260002BF&lang=en&utm_source=Jobinkenya

 

Deadline 02/07/2026, 9:59:00 PM

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