Associate Special Functions Supervisor
Basic job summary:
- The jobholder is responsible for supporting the planning and delivery of catering services for special functions, events, and official ceremonies across the university.
- The Associate Special Functions Supervisor assists in coordinating service staff, organizing logistics, and ensuring high standards of service, cleanliness, and customer satisfaction during special events.
Duties & Responsibilities:
Event Support and Coordination
The key tasks include, but are not limited to:
- Assist in setting up dining areas, buffet lines, beverage stations, and other service points for events.
- Ensure that food and beverage services are delivered according to event plans and guest expectations.
- Work with the Special Functions Supervisor to coordinate event logistics and timelines.
Supervision of Service Staff
The key tasks include, but are not limited to:
- Guide and oversee waitstaff, stewards, and casuals during events and special functions.
- Provide task briefings and ensure all team members understand event service protocols.
- Monitor staff conduct, grooming, and adherence to hospitality standards.
Quality Control, Service, and Standards
The key tasks include, but are not limited to:
- Ensure food is presented attractively and served at the correct temperature.
- Maintain cleanliness and orderliness throughout the event area before, during, and after service.
- Address guest inquiries or minor complaints and escalate issues where necessary.
Inventory and Equipment Handling
The key tasks include, but are not limited to:
- Assist in the setup, transport, and retrieval of catering equipment and supplies before and after events.
- Monitor the usage of event-specific inventory and report any shortages or damages.
- Ensure equipment is properly handled, cleaned, and returned to storage after use.
Health and Safety Compliance
The key tasks include, but are not limited to:
- Ensure compliance with hygiene, health, and safety protocols during service.
- Monitor use of PPE, safe food handling, and cleanliness of all service areas.
- Support post-event cleaning and sanitation processes.
Minimum Academic Qualifications:
- Diploma in Hospitality Management, Event Management, Food & Beverage Service, or a related field.
Experience:
- At least 2 years of experience in a similar role
How to apply
Are you qualified for this position and interested in working with us? We would like to hear from you. Kindly send us a copy of your updated resume and letter of application (ONLY) quoting “Associate Special Functions Supervisor” on the subject line to recruitment@strathmore.edu by 22nd June 2026.