Key Accounts Manager — Veg Export
Job objective
- We are seeking to recruit a dynamic, detail-oriented, and customer-focused Key accounts Manager to join our team. The successful candidate will play a key role in ensuring efficient service delivery, effective sales coordination, and excellent customer satisfaction through proactive order management and client engagement.
Your tasks and responsibilities
- Input all orders received into internal sales tracking system (Veg Manager)
- Daily confirmation of orders to all clients by sending pack plans across different clients
- Liaise with clients on day-to-day adjustment of orders
- Prepare/analyze sales reports /trends to assist management in decision making,
- Ensure that all orders are in the system to get an accurate packaging requirements report and ensure any change/promos are clearly communicated to the packaging team in time,
- Ensure adequate and optimal booking of freight space based on orders.
- Send to clients the shipping agent's fright confirmation and inform them of any delays, cancellation of flights or any other changes verbally and in writing.
- Oversee the follow up on client's portfolio payment
- Ensure all prices are updated as per the season and clients.
- Optimize quality of service, business growth e.g. by anticipating their orders and suggesting promotions.
- Develop strategies for more effective sales, both individually and as part of a team
- Ensure all client orders are well planned for and executed by the Planning Coordinator
- Consider / prepare possible promotions for key clients and ensure these are updated
- Send weekly availabilities following Sales & Logistics Director’ approval at weekly Sales meeting to all customers (excluding key customers)
Your profile
- Bachelor’s degree in supply chain management, Business Administration, Sales & Marketing, Logistics, or related field.
- Proven experience in sales coordination, customer service, logistics, or supply chain operations.
- Strong communication and interpersonal skills.
- Excellent analytical and reporting skills.
- High attention to detail and ability to work under pressure.
- Proficiency in Microsoft Office and ERP/Sales tracking systems.
Method of application
If you are interested and qualified, kindly submit your application via the link provided below,
https://www.aaagrowers.co.ke/jobapplications/job-detail.php?job_id=237&utm_source=Jobinkenya
Deadline 2026-05-30