Field Collection Officer
What you will do:
- Visiting clients with overdue cases, persuading them to make payments and ensure payment compliance.
- Repossession of offline Bodas from clients who have failed to comply with the contractual payment schedule and where telephone follow up and demand letters deemed in effective.
- Handle debt recovery and asset repossession in a professional manner.
- Work closely with police officers and different government agencies on matters regarding Mogo financed asset to ensure safe custody of our asset.
- Be well informed and up to date on new measures and laws regarding bikes and their impact on our daily operations.
- Preparation of detailed investigation reports on missing bikes and give recommendations to internal credit analysts on risk analysis and approvals.
- Compile reports about incidents and give recommendations on how they can be avoided in the future.
- Be innovative on better ways of tracking and monitoring the assets.
- Preparation of weekly and monthly actual recovery reports and strategies.
What you will need:
- Minimum education requirement: Kenya Certificate of Secondary Education (KCSE).
- Previous experience in debt recovery will be an added advantage.
- Customer-oriented attitude.
- Must have a driving License including A2.
- Self-motivated with willingness to take initiative and solve complex problems
- Ability to thrive in a fast-paced and sometimes high-pressure environment
- Excellent negotiation and analytical skills
- Fluent in English and Swahili.
- Men are highly encouraged to apply.
- A2 DRIVING LICENSE IS A MUST.
With us you will:
- Basic monthly gross salary: Ksh 15,300 and performance-based bonuses as per the departmental structure
- A friendly and dynamic work environment
- An excellent well-being program:
- Personal Health insurance Cover
- Pension scheme (after probation period)
- Active social life and events
Win
- Fast results without the friction of bureaucracy
- Great victories due to the transparency of the company and its goals
- Bonuses and awards for the great work
- Participate in victory celebrations with your co-workers
Grow
- Together with an intelligent team
- Yourself and the company with the established feedback culture
- Your knowledge with training possibilities
Method of application
If you are interested and qualified, kindly submit your application via the link provided below,
https://talent.sage.hr/jobs/b53f1e2d-f7ed-4037-a556-9bacdbd48f58?utm_source=Jobinkenya