Customer Service & Admissions Officer
- The customer service & admissions officer will be responsible for managing front- office interactions, handling inquiries from prospective and current parents/students, and supporting the student admissions process. The role requires a tech-savvy, organized, and customer-focused individual who can enhance the institutions reputation through excellent service delivery.
Qualifications
- Diploma in customer service, public relations, education or related field.
- University degree in the same field is an added advantage.
- Additional certifications in customer service, front office operations, public relations or office administration is an added advantage too.
- Good computer application skills.
- Social media and digital communication tools.
- Ability to work under minimal
- Supervision.
- Age: 25-30 years is preferred.
- Male candidates are encouraged to apply.
Experience
- At least 3 years experience in customer service, front office, or admissions roles preferably in a service based organization.
- Experience acquired in a school or faith based institution is an added advantage.
- Salary: kshs. 25,000 - 30,000 plus company benefits
Main responsibilities
- Customer service support: - serve as the first point of contact for walk-in clients, phone calls, emails, and online inquiries.
- Provide accurate information about school programs, policies, fees, and schedules.
- Admissions support: - guide
- Prospective parents/students through the admissions process.
- Manage application forms, student records, and admissions documentation.
- Administrative duties:- maintain
- Accurate student databases and
- Filing systems (digital and physical). Prepare reports on
- Admissions, inquiries, and customer engagement.
- Technology & systems use: - utilize school management systems effectively.
Method of Application
Send your application and CV to: recruit@skillsgeographic.com DEADLINE: 10th April 2026
Shortlisting Is Done On A Rolling Basis