Waitress - Nairobi

Ital Global Limited

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend. Our Human Capital solutions, advice and guidance are uniquely designed and shaped around your exact requirements and objectives. They will fit with your culture and the business challenges that you currently face. Ital Global serves organizations that believe that people are the ultimate drivers of organizational success. Wherever we operate, our commitment is to offers a unique approach, efficiency, convenience diligently and efficiently. Ital Global looks to your future! If you grow, we grow. If you beat your competition, we beat ours. If you achieve results, so do we! We know our business, we’ll learn yours. We are a trusted partner, not just a vendor! We do not settle for the status quo! We partner with you to find the best ways to meet your needs and expectations with an eye on budget and outcomes Vision/Mission To enhance the performance of every organization through the effective management and development of Human Capital through our services and products. To be recognized as an impactful, innovative and efficient HR Consulting partner. Through our One-Stop HR Shop we are your Professional HR Partner! Mission To partner with clients and provide unparalleled expertise and advice across all aspects of Human Resource management to organizations across industry sectors whilst supporting the development of Human Capital skills.

Sector
Human resource
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https://italgloballtd.com/

Waitress - Nairobi

About the Client

  • Our client in Hospitality sector seeks to engage Waitress with professional, customer-focused, and enthusiastic skills. The job holder will deliver an outstanding dining experience while upholding the brand\\\'s high service standards.

Duties and Responsibilities

  • Deliver exceptional customer service and create a welcoming dining experience. 
  • Accurately take and serve food and beverage orders in a timely manner. 
  • Recommend bakery products, beverages, and promotions to maximize sales. 
  • Operate the POS/ERP system and process payments accurately. 
  • Maintain high standards of cleanliness, food safety, and personal hygiene. 
  • Ensure product displays are attractive, well-stocked, and properly presented. 
  • Handle customer inquiries and complaints professionally and promptly. 
  • Professional, energetic and team oriented 
  • Perform opening and closing duties in accordance with company standards.

Qualifications and Requirements

  • Certificate or Diploma in Hospitality, Food & Beverage Service, or a related field.
  • Minimum of 3 years experience as a waitress in a reputable bakery, café, restaurant, or hospitality establishment.
  • Excellent customer service and communication skills.
  • Professional appearance with a friendly and positive attitude.
  • Ability to work efficiently in a fast-paced environment.
  • Experience using a Point of Sale POS/ ERP system is an added advantage.
  • Strong teamwork, organizational, and time management skills.

 

Method of Application

Interested applicants should send their detailed CV quoting the job title (Waitress -Nairobi) as subject to reach us not later than 10th July 2026 to careers@italgloballtd.com. Only the shortlisted candidates will be contacted. Interviews will be conducted on a rolling basis.

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