Technical Intern

Mawingu
We are Kenya's largest Internet Service Provider dedicated to the underserved and unserved areas of Kenya - and we are here to open opportunities through affordable internet access.

We have a wide range of plans to suit your needs, whether you’re looking for WiFi in your home or at your workplace.

Our plans are affordable, unlimited and come with outstanding customer service. We pride ourselves on being a local, community-led organisation, so you’ll always find a Mawingu team in your area that is ready to connect and support you on your Mawingu journey!

Sector
Computer and IT
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https://mawingu.co/

Technical Intern

ROLE SUMMARY

  • The Technical Intern supports field installations, equipment recovery, and customer support activities, focusing on SME/Enterprise clients. The role involves ensuring quality installations, maintaining customer satisfaction, and assisting the technical and sales teams to meet service and revenue targets.

KEY RESPONSIBILITIES

  • Support SME/Enterprise installations and repairs.
  • Manage installation orders to meet revenue goals.
  • Provide timely feedback and reports on installation progress.
  • Liaise between clients, contractors, and design teams.
  • Commission and test equipment post-installation.
  • Ensure compliance with safety and operational policies.
  • Be available for emergency technical support.

REQUIREMENTS

  • Diploma/Bachelor's in Telecommunication, Electrical, IT, or related field.
  • At least 6 months of ISP field installation experience.
  • Strong communication, problem-solving, and interpersonal skills.
  • Proficiency in Microsoft Office.
  • Customer-focused with solid technical and organizational abilities.
  • Candidates who can ride motorbikes and hold a valid license will be preferred.
  • Areas to work in: Mariakani, Ukunda and Garissa.

Method of application

If you are interested and qualified, kindly submit your application via the link provided below,

https://recruitment.mawingu.co/?utm_source=Jobinkenya

Deadline: Thursday 30th April 2026.

Apply
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  • A confirmation email will be sent to you few minutes afterwards
  • You can request any documents archived from our website (ex: a job description, a CV, a cover letter...)
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