Support Service Coordinator

Jalaram Medical Services

Dr. Rasik Kantaria Jalaram Medical Services operates under the umbrella of Satsang Mandal which was founded 50 years ago. Satsang Mandal has had various charitable programs ongoing for decades including Jaipur Foot & Wheelchair, Jalaram Chakula Feeding Programme, Kanchan Ganga Borehole Water Project and many more. Dr. Rasik Kantaria Jalaram Medical Services was started on a humble beginning as an outpatient service in the year 2004.

Sector
Health
Rate this employer
Average: 3 (1 vote)

https://www.jalarammedicalservices.org/

Support Service Coordinator

Job Summary

  • The Support Service Coordinator will oversee the efficient delivery of front office operations and outsourced support services, including housekeeping, laundry, security, and waste management. The role is responsible for ensuring high standards of patient experience, hygiene, safety, operational efficiency, and regulatory compliance within the hospital environment.

Key Responsibilities

  • Supervise daily Front Office operations to ensure professional patient and visitor experience.
  • Coordinate outsourced services including laundry, housekeeping, waste management, and security.
  • Monitor service quality, compliance with SLAs, and operational performance standards.
  • Conduct inspections, audits, and performance reviews for outsourced vendors.
  • Ensure compliance with healthcare regulations, infection prevention standards, OSHA, NEMA, DOSH, and Ministry of Health requirements.
  • Manage incident reporting, corrective actions, and emergency preparedness activities.
  • Coordinate service schedules, reporting, budgeting, invoice verification, and contractor performance meetings.
  • Liaise with internal departments and external service providers to ensure seamless support operations.
  • Support continuous improvement initiatives to enhance service quality, patient satisfaction, and operational efficiency.

Requirements

  • Bachelor’s degree in Health Services Management, Hospitality Management, Business Administration, or related field.
  • Diploma holders with substantial relevant experience may be considered.
  • Minimum 4–6 years’ experience in support services, facilities management, or hospital administration.
  • At least 2 years in a supervisory role within healthcare or hospitality.
  • Experience managing outsourced service providers and vendor contracts.
  • Knowledge of healthcare regulations, environmental compliance, and occupational health & safety standards.

Skills & Competencies

  • Strong leadership and team coordination skills.
  • Excellent communication and stakeholder management abilities.
  • Strong problem-solving, organisational, and multitasking skills.
  • Experience in SLA monitoring, vendor management, and quality audits.
  • Proficiency in MS Office, Excel, HMIS, and reporting systems.
  • High attention to detail, integrity, and decision-making ability under pressure.

Method of application

If you are interested and qualified, kindly submit your application via the link provided below,

https://docs.google.com/forms/d/e/1FAIpQLScWyfT2IQrEHcAAiBqi9xCMTC382vn65pPt-MzmkxNPJeQ4iQ/viewform

Deadline May 31, 2026

Apply
Click on the APPLY button to send your application documents:
  • Your application will be sent to the employer immediately (Allowed formats: .doc .pdf .txt .docx)
  • A confirmation email will be sent to you few minutes afterwards
  • You can request any documents archived from our website (ex: a job description, a CV, a cover letter...)
Please bear in mind that you should never be requested to pay to get interviews, or to pass extra certifications etc...