Senior Manager, Education

KCB Bank Group

KCB Group is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. 

Sector
Banking, Finance and investment
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https://kcbgroup.com/

Senior Manager, Education

KEY RESPONSIBILITIES:

  • The role leads the development and execution of the Education Institutions MSME sector strategy, ensuring alignment with overall retail and MSME business objectives.
  • It identifies market opportunities through continuous monitoring of sector trends and drives initiatives that enhance growth and competitiveness.
  • The role oversees the Education Institutions MSME team, ensuring effective resourcing, capability building, and collaboration across Branch and Digital channels.
  • It partners with product and innovation teams to design sector-specific financial solutions, including tailored lending and payment tools.
  • The role ensures full compliance with regulatory, operational, and risk management requirements within the Education Institutions MSME portfolio.
  • It monitors financial performance, customer satisfaction, and retention metrics to sustain growth and strengthen the Education Institutions MSME value proposition

DAILY RESPONSIBILITIES:

  • Develop and implement the Education Institutions MSME sector strategy.
  • Monitor sector trends and identify business development opportunities.
  • Ensure appropriate resourcing and development of Education Institutions MSME teams.
  • Support cross-functional collaboration with Branches and Digital.
  • Coach and build a capable, motivated team with sector knowledge.
  • Collaborate on MSME Education Institutions products and solutions development, including sector-specific lending and payments tools.
  • Ensure adherence to compliance, operational, and risk management requirements specific to Education Institutions MSME.
  • Shape the Education Institutions MSME customer value proposition and retention strategies.
  • Improve service delivery and customer satisfaction.
  • Set, monitor and report on Education Institutions MSME financial targets.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

 

Particulars Detail Specific Field or Qualification Need Type[1]
Education  Bachelor’s Degree Degree from a regrecognized university  RQ
Professional Qualifications Project management or business field   AA
Master’s Degree Business Administration Or related    AA
Total Minimum No of Years Experience Required 7

 

Proactive selling skills in education or related field  5 RQ
Credit Underwriting Skills 5 ES
Customer Relationship management 5 ES
Banking Operations 2 DE
Business research and product development 3 AA
Project management 2

AA

 

Method of application

If you are interested and qualified, kindly submit your application via the link provided below,

https://eoin.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/job/5633/?mode=job-location&utm_source=Jobinkenya

 

Deadline 04/10/2026, 11:59 PM

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