Sales Executive & Field Technician

Riset Software & Systems LTD

Riset Software & Systems LTD is a global leader in Enterprise Resource Planning (ERP) software solutions, specializing in innovative business software. Founded and established in 2018. Riset has become one of the longest-standing privately owned ERP vendors in East Africa and Singapore.

With a strong focus on the growth of our channel partners, Riset operates offices in Nairobi, Rwanda, Ethiopia, and Singapore. Our clients benefit from the expertise of a dedicated global team, committed to maximizing the value of real-time IT systems and business software solutions.

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Sales Executive & Field Technician

  • Riset Software & Systems LTD is seeking a highly motivated, professional, and technology-oriented POS & ERP Software Training & Sales Executive to join our growing team.
  • This position is ideal for candidates with a business-related academic background who are passionate about customer engagement, software training, sales, and helping businesses improve their operations through technology.
  • Please Note: This is not a software development or programming position. Candidates with qualifications in software development, computer programming, coding, or related technical development fields will not be considered. Preference will be given to applicants from business-related disciplines.

Key Responsibilities

  • Train customers on the use of POS and ERP software systems.
  • Conduct software demonstrations, presentations, and product walkthroughs.
  • Support software implementation, onboarding, and user adoption.
  • Assist clients with system setup, user guidance, and first-level support.
  • Build and maintain strong customer relationships.
  • Visit client premises for software training and support when required.
  • Identify sales opportunities and assist in converting prospects into customers.
  • Follow up on customer inquiries and provide timely solutions.
  • Promote company products and services to potential clients.

Minimum Qualifications

Applicants must possess a Diploma or Degree in any of the following fields:

  • Business Administration
  • Sales & Marketing
  • Marketing
  • Business Management
  • Entrepreneurship
  • Statistics
  • Commerce
  • Procurement & Supply Chain Management
  • Economics
  • Banking & Finance
  • Human Resource Management
  • Or any other related business discipline

Skills & Competencies

  • Excellent communication and interpersonal skills
  • Strong presentation and training abilities
  • Customer relationship management skills
  • Sales and negotiation skills
  • Problem-solving and analytical skills
  • Professional appearance and positive attitude
  • Ability to work independently and as part of a team
  • Willingness to travel for client visits and training assignments

Compensation & Benefits

  • Competitive Basic Salary
  • Attractive Sales Commission Structure
  • Performance-Based Incentives
  • Career Growth Opportunities
  • Continuous Training and Professional Development

 

Method of Application

Interested and qualified candidates should forward their CV to: admin@risetsystems.com using the position as subject of email.

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