Lead - Systems Integration & Enterprise Platforms
Responsibilities
The Lead - Systems Integration & Enterprise Platforms is strategically accountable for:
- Complex Program Delivery & Governance: Lead end-to-end governance, program controls, and multi
- stakeholder coordination for large enterprise and public sector transformation programs.
- Multi-Vendor Systems Integration: Architect and oversee integration across Safaricom platforms, hyperscalers, OEMs, ISVs, and system integrators to deliver unified enterprise-grade solutions.
- Industry Platform Design & Scaling: Drive the creation, evolution, and scaling of sector-specific digital platforms such as Digital Health, Agri-Tech, Smart City, and others aligned to national priorities.
- Sector-Wide Digitization Programs: Lead the design and delivery of digitization initiatives for government and regulated industries, ensuring alignment with national digital transformation agendas.
- Platform Architecture & Interoperability: Ensure technical interoperability, API orchestration, data exchange standards, cybersecurity compliance, and system resilience across integrated ecosystem solutions.
- Delivery Risk & Assurance: Manage delivery risks including scope, compliance, vendor performance, and financial exposure to ensure on-time, on-budget delivery.
- Ecosystem & Partner Orchestration: Coordinate ecosystem partners for solution alignment, SLA delivery, technical quality, and accountability across all integration touchpoints.
- Commercial Alignment & Revenue Realization: Partner with Sales and Commercial functions to ensure program profitability, margin protection, and sustainable revenue realization.
- People Leadership: Lead a multidisciplinary team of solution architects, program managers, and integration engineers, fostering technical excellence and delivery discipline.
- Key accountabilities and decision ownership:
- Complex Program Delivery & Governance
- Lead end-to-end governance and structured delivery oversight for large-scale enterprise and public sector transformation programs.
- Establish structured program governance frameworks including delivery milestones, escalation protocols, and decision forums for complex enterprise programs.
- Oversee end-to-end execution of large, multistakeholder transformation programs ensuring alignment with contractual obligations, service standards, and regulatory requirements.
- Coordinate internal and external stakeholders across sales, technology, vendors, and ecosystem partners to ensure seamless program execution.
- Drive program performance management through defined delivery KPIs, risk registers, and executive reporting to ensure transparency and accountability.
- Ensure program outcomes meet enterprise-grade service expectations including performance, reliability, security, and scalability.
- Multi-Vendor Systems Integration
- Architect and oversee integration across Safaricom platforms and external technology ecosystems to deliver unified enterprise-grade solutions.
- Define integration architecture frameworks enabling seamless interoperability between Safaricom platforms, hyperscalers, OEM technologies, ISVs, and third-party systems.
- Lead multi-vendor integration strategy and coordination across complex enterprise engagements involving diverse technology partners.
- Ensure standardized integration patterns, APIs, and architecture principles are applied across enterprise transformation programs.
- Govern vendor integration performance, ensuring technical compatibility, compliance with architecture standards, and solution quality.
- Enable scalable integration capabilities that support repeatable enterprise solution deployment across multiple sectors.
- Industry Platform Design & Scaling
- Drive the development and scaling of industry digital platforms aligned to priority economic sectors.
- Define architecture and solution frameworks for industry platforms including Digital Health, AgriTech, Smart Cities, and sector-specific digital ecosystems.
- Lead the evolution of platform capabilities to support scalable enterprise adoption and integration across multiple public and private sector use cases.
- Translate sector-specific needs into platform roadmaps and modular architecture models that support rapid deployment and innovation.
- Ensure platforms are designed with enterprisegrade standards for security, performance, interoperability, and data governance.
- Drive platform scalability and adoption across sectors by aligning technology capabilities with industry transformation needs
- Sector-Wide Digitization Programs
- Lead large-scale digitization initiatives for government and regulated industries aligned with national digital transformation agendas.
- Design and deliver sector-wide digital transformation programs supporting national priorities across government and regulated industries.
- Collaborate with public sector institutions and industry stakeholders to define digitization roadmaps and transformation initiatives.
- Ensure enterprise transformation programs align with regulatory frameworks, policy requirements, and national digital strategies.
- Provide technical and integration leadership across complex multi-agency programs requiring cross-sector collaboration.
- Enable Safaricom’s positioning as a trusted digital transformation partner supporting national development initiatives.
- Platform Architecture & Interoperability
- Ensure robust architecture governance and interoperability across enterprise digital platforms and ecosystem solutions.
- Define enterprise integration architecture standards supporting interoperability across platforms, applications, and partner ecosystems.
- Oversee API orchestration frameworks enabling secure and scalable data exchange between systems and partner platforms.
- Ensure cybersecurity, data protection, and regulatory compliance standards are embedded across platform architectures.
- Govern technical resilience including system redundancy, performance optimization, and platform reliability standards.
- Establish architecture review and governance processes ensuring alignment with enterprise technology standards and best practices.
- Delivery Risk & Assurance
- Manage delivery risks and program assurance mechanisms to safeguard enterprise transformation outcomes.
- Identify and manage delivery risks including scope creep, compliance exposure, vendor performance risks, and financial implications.
- Establish program assurance frameworks ensuring delivery milestones, quality standards, and contractual obligations are consistently met.
- •Monitor vendor and partner delivery performance against agreed service levels and contractual commitments.
- Implement structured risk mitigation strategies to address technical, operational, and commercial delivery risks.
- Ensure delivery governance processes maintain transparency across program status, risks, and financial exposure.
- Ecosystem & Partner Orchestration
- Coordinate ecosystem partners to ensure integrated delivery and technical alignment across enterprise solutions.
- Lead collaboration with ecosystem partners including hyperscalers, OEMs, ISVs, and system integrators to ensure seamless solution delivery.
- Establish governance frameworks for partner engagement, technical collaboration, and delivery accountability.
- Align partner capabilities with Safaricom enterprise platform architecture and integration standards.
- Ensure partner delivery performance meets defined technical quality, reliability, and service level expectations.
- Facilitate cross-ecosystem collaboration to support complex enterprise transformation programs.
- Commercial Alignment & Revenue Realization
- Ensure enterprise programs deliver sustainable commercial outcomes aligned with Safaricom’s growth ambitions.
- Partner with Enterprise Sales and Commercial Excellence to align program architecture with commercial proposals and customer requirements.
- Support bid structuring and opportunity shaping for large enterprise and public sector transformation programs.
- Ensure program delivery models support sustainable revenue realization and margin protection across enterprise engagements.
- Monitor commercial performance of enterprise programs including cost structures, vendor commitments, and financial exposure.
- Enable scalable delivery frameworks that support repeatable revenue generation from enterprise platform solutions.
- People Leadership
- Lead a multidisciplinary team responsible for enterprise integration architecture and program delivery excellence.
- Provide leadership and direction to a team of architects, program managers, and integration specialists responsible for enterprise platform delivery.
- Foster a culture of technical excellence, innovation, and disciplined program execution across the team.
- Develop organizational capability in enterprise integration, platform architecture, and transformation program management.
- Build strong cross-functional collaboration across technology, commercial, and operational teams.
- Ensure effective talent development, succession planning, and performance management within the function.
- Anchored on Safaricom’s purpose of transforming lives, the role enables large-scale digital transformation initiatives that drive economic growth, sector modernization, and improved service delivery across Kenya’s public and private sectors.
Qualifications
- Bachelor’s degree in Telecommunications Engineering, Computer Science, Information Systems, Electrical Engineering, or a related
- technology discipline from a recognized institution
- Master’s degree in Business Administration (MBA), Technology Management, Digital Transformation, Information Systems, or a related field is preferred
- Minimum of 10–12 years’ progressive experience in systems integration, enterprise platforms, large-scale ICT program delivery, or digital transformation within telecommunications, technology, or enterprise solution environments
- Proven experience delivering complex multivendor enterprise transformation programs involving hyperscalers, OEMs, system integrators, and software platforms
- Strong knowledge of enterprise architecture frameworks, API ecosystems, cloud platforms, and platform interoperability standards
- Demonstrated experience designing and integrating enterprise solutions across domains such as cloud, cybersecurity, IoT, digital platforms, data analytics, and enterprise applications
- Professional certification in program or project management such as PMP, PRINCE2, MSP, or equivalent
- Certification in enterprise architecture frameworks such as TOGAF or equivalent is highly desirable
- Cloud platform certifications (e.g., AWS, Microsoft Azure, Google Cloud) and/or Cybersecurity certifications such as CISSP or
- CISM are advantageous
Method of application
If you are interested and qualified, kindly submit your application via the link provided below,
Deadline 04/17/2026, 11:55 PM