Customer Experience Agent

Janta Kenya

At Janta, we believe that every business—regardless of size or industry—has the potential to achieve remarkable growth. Our Business Advisory Services are designed to provide strategic guidance, operational insights, and transformation roadmaps that help organizations overcome challenges and seize new opportunities. With over a decade of experience supporting SMEs, blue-chip corporations, and multinational firms, our team combines local market expertise with global best practices to deliver results that are swift, sustainable, and aligned with your unique objectives.

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Customer Experience Agent 

Job Description

  • We’re hiring a Customer Experience Agent for a high-end home and interiors business in Nairobi.
  • We’re looking for someone who is polished, customer-focused and confident engaging clients across DMs, WhatsApp and calls. The role will also involve following up on enquiries, recommending suitable products and helping convert customer interest into sales.
  • Ideal candidates should have experience in customer service, strong communication skills, excellent follow-up discipline and an interest in home décor and interiors.

 

Method of Application

 Send your CV to vacancies@jantakenya.com

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