Country Lead: Route-To-Market (RTM)
Key Purpose:
The Country Lead: Route-To-Market (RTM) is responsible for designing, implementing, and optimizing the organization’s route-to-market strategies across all regions and channels. This role ensures efficient, cost-effective product distribution and execution in traditional trade, modern trade, horeca, and direct-to-consumer channels to maximize market penetration, product availability, and distribution management.
Key Duties & Responsibilities
Key Outputs and Accountabilities include, but not limited to:
- Effective RTM Execution : Ensure the RTM model is aligned with the Annual Business Plan (ABP) and optimally executed across regions and lead initiatives that drive operational efficiency, customer satisfaction, and revenue growth
- Optimised RTM footprint : Develop and implement the right RTM footprint to maximize market penetration (pervasive distribution) and elimination of white spaces, with clearly defined roles for all RTM partners (distributors, wholesalers, stockists)
- Optimized Sales Models : Define and implement the optimised Customer Service Package to the retail base balancing maximised reach, improved sales productivity and reduced cost-to-serve.
- Enhanced Customer Segmentation : Conduct regular assessments of customer needs, align channel and product launches with market demand, and benchmark RTM models against industry standards and adjust the approach to maximize business potential
- Operational Excellence in Sales Execution : Develop standard operating procedures for sales execution, ensuring consistent customer management and execution across regions
- Sales Productivity and Performance Excellence : Improve sales force productivity through SFA and RTM scorecards, driving performance by identifying in-trade gaps and opportunities for improvement
- Partnership and Stakeholder Management : Build and maintain strong relationships with indirect partners and cross-functional teams to ensure aligned objectives and successful RTM outcomes
Skills, Experience & Education
Qualifications and Experience:
Education
- Bachelor's degree in Business Administration or Sales or related field
- Postgraduate qualification would be advantageous
Experience
- 8-12 years of experience in field sales
- Understanding of National RTM/Distribution Management, Sales Management in the FMCG or dairy sector
- Strong understanding of end-to-end customer processes (Logistics, Finance, Sales) and the operational implications of distribution models in emerging and developed markets.
- Proven ability to initiate new processes and improvements, delivering results within set timeframes
- Experience in forming effective working partnerships within and across functions to drive aligned goals
Skills
- Ability to understand customer needs and ensure RTM execution meets or exceeds expectations
- Ability to create a compelling RTM vision, breaking it down into actionable, manageable plans
- Strong knowledge of financial and business modeling, including understanding cost drivers and profitability analysis
- Excellent skills in managing relationships with indirect partners, third parties, and cross-functional teams
- Strong analytical and project management skills to ensure RTM initiatives are delivered on time and aligned with business objectives
- Ability to implement and improve sales force effectiveness metrics and reward systems to drive sales productivity
- Familiarity with the latest RTM technologies, tools, and systems to ensure cutting-edge operational practices
Method of application
If you are interested and qualified, kindly submit your application via the link provided below,
https://ccba.erecruit.co/candidateapp/Jobs/View/CCB260421-2?utm_source=Jobinkenya
Deadline 2026/04/28