Collection & Recovery Officer

Mwananchi Credit Ltd

Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed its names to Mwananchi Credit Limited.

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https://mwananchicredit.com

Collection & Recovery Officer

Key Responsibilities:

  • Manage a portfolio of delinquent loan accounts and drive timely recovery
  • Conduct calls, follow-ups and field visits to negotiate repayment plans with defaulting clients
  • Carry out skip tracing to locate customers who have become unreachable
  • Liaise with auctioneers and legal teams on repossession and recovery of collateral where required

Must Have Qualifications:

  • Diploma or Bachelor's degree in Business, Finance, Accounting or a related field
  • Minimum 2 years' experience in collections/recovery, preferably in microfinance or banking
  • Strong negotiation, communication and interpersonal skills
  • Proficiency in collections software/CRM and MS Excel/reporting tools

Method of application

If you are interested and qualified, kindly submit your application via the link provided below,

https://docs.google.com/forms/d/e/1FAIpQLSeOYnSNl_RoeJJEZIaMpXaoi5YwKJ6QKj3VVdGZIh9gLkp2og/viewform?utm_source=Jobinkenya

Deadline 09/18/2026

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