Caretaker
About the Client:
- Our client is seeking a responsible and reliable caretaker to oversee the day-to-day operations of its residential property in Kasarani, Nairobi, ensuring the property is well-maintained and tenant concerns are handled professionally.
Job Requirements
- Minimum KCSE mean grade of C- (minus) or above.
- Previous experience in caretaking, property management, facilities management, or a related role is an added advantage.
- Must be based in Kasarani or willing to relocate.
- Good communication and interpersonal skills.
- Ability to handle tenant concerns and complaints professionally.
- Basic maintenance and problem-solving skills.
- Must be honest, disciplined, reliable, and responsible.
- Ability to work with minimal supervision.
- Willingness to work shifts, including weekends and public holidays.
- Flexibility to adjust working hours when required.
- ACCOMMODATION NOT PROVIDED
Competencies and Skills Required
- Excellent communication and interpersonal skills.
- Strong customer service skills.
- Good problem-solving and decision-making skills.
- Ability to handle tenant concerns professionally.
- Attention to detail and good organizational skills.
- Proactive and self-motivated.
- Ability to work under pressure.
- Trustworthy and dependable.
- Ability to work independently and as part of a team.
Job Responsibilities
- Oversee the day-to-day operations of the assigned property.
- Attend to tenants’ concerns, complaints, and requests and ensure timely resolution.
- Monitor the general cleanliness, safety, and maintenance of the property.
- Identify and report maintenance issues, faults, and repairs required within the property.
- Coordinate with contractors, technicians, and service providers where necessary.
- Monitor common areas and ensure they are maintained in good condition.
- Assist in ensuring proper adherence to property rules and regulations.
- Conduct regular checks of the property and report any security, maintenance, or safety concerns.
- Maintain accurate records of maintenance issues, incidents, and other property-related matters.
- Follow up on repairs and ensure reported issues are addressed.
- Maintain good working relationships with tenants, contractors, and other service providers.
- Respond promptly to emergencies and escalate serious issues to management.
- Ensure the property remains orderly, secure, and well-maintained.
- Perform other related duties as assigned.
Method of Application
Interested and qualified candidates should forward their CV to: careers@italgloballtd.com using the position as subject of email.