Associate, Back Office (OCT Branch)

I&M Bank

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.

Sector
Banking
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https://www.imbankgroup.com/ke

Associate, Back Office (OCT Branch)

Key Responsibilities:

  • Carefully vet and process cheques, ensuring accuracy and completeness.
  • Scan and correct cheques, notify stakeholders of in-house cheque statuses.
  • Reconcile outward cheques, ensuring accuracy against reports.
  • Confirm rates with treasury as needed before processing.
  • Accurately process the DMS instructions within SLA, minimizing errors.
  • Accurately process salaries and EFTs, reconciling accounts.
  • Manage standing orders and remittances on time.
  • Handle direct debit payments efficiently.
  • Timely and accurate processing of internal transfers.
  • Address customer calls, queries, and complaints efficiently, resolving issues and promoting cross-selling initiatives.

Academic Qualifications:

  • Bachelor’s Degree in Business, Banking or related field.

Work Experience & Competencies Required:

  • At least one (1) year relevant experience in a similar role in a similar sized organization.
  • Excellent communication and interpersonal skills.
  • Ability to speak Chinese language

Method of application

If you are interested and qualified, kindly submit your application via the link provided below,

https://imbank.myadrenalin.com/CANDMICROSITE/#/?utm_source=Jobinkenya

Deadline  31 July 2026

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