Account Manager Appliances

Kilimall

Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our 7-day free return policy*, order delivery-tracking, dedicated customer service support and many other premium services. As we continue to expand the mall, our scope of offerings will increase in variety, simplicity and convenience; join us and enjoy the increasing benefits. We are highly customer-centric and are committed towards finding innovative ways of improving our customers' shopping experience with us Thank You and we hope you enjoy your experience with us.

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https://www.kilimall.co.ke/

Account Manager Appliances 

Duties & Responsibilities

  • Provid onboarding training for new brands or new sellers before their store goes live.
  • Support specific brands or sellers' daily operation- al.
  • Communicate business goals with specific brands and sellers, discussing joint marketing plans, and driving them to achieve performance targets.
  • Timely follow-up on inventory preparation and order fulfillment status of specific brands and sell- ers to improve fulfillment efficiency.

Requirements

  • Minimum of a Bachelor degree in any related course. Rich product knowledge and familiar with e-commerce industry information.
  • Takes initiative, has a strong sense of responsibility and can go the extra mile.
  • Ability to work under pressure.
  • Outstanding communication skills, both written and verbal.
  • Outstanding organizational skills.
  • Analytical skills and keen on details.
  • Conduct regular data analysis and market research, and provide operational reports and rec- ommendations to specific brands and sellers.

 

Method of Application

Apply Now
Are you interested in this position and meet the minimum requirements? Apply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com clearly stating the subject heading "JOB TITLES" by 17th July 2026. Only shortlisted candidates will be contacted.

Apply
Click on the APPLY button to send your application documents:
  • Your application will be sent to the employer immediately (Allowed formats: .doc .pdf .txt .docx)
  • A confirmation email will be sent to you few minutes afterwards
  • You can request any documents archived from our website (ex: a job description, a CV, a cover letter...)
Please bear in mind that you should never be requested to pay to get interviews, or to pass extra certifications etc...